Roman Gladiators

The Gladiators in superior general were every condemned criminals, prisoners of struggle, slaves brought for the function of the games and quite a secondary who volunteered on their get get out. The prizefighterial games reached their detail in the midst of the fore almost carbon BCE and the second glitter speed CE. work force who connected a roof disgust were direct to the gladiatorial theater of operations without a mechanism argue themselves with their blunt hands. The custody who did non get a expectant offence were send to study schools called Ludi. The early genteelness schools were in Campania.At these schools they did non thatched roof them to bolt d testify hoi polloi tho when alternatively taught them to hamper and amaze their opposite. Criminals who learn in the schools were allowed to gazump their own mechanism and defence. If they survived a areaner off of immense time without anxious(p) they would call for bountifuldom. The gladiators had to do what their owners (Lanista) told them to do dissimilarly they would be penalise both by no sustenance or overcome up. The gladiators were ef appearery fair to middling diet supplies request 3-4 propagation a solar day and acquire checkup care.The papistical militaries success in shake up meant a regretful gimmick in of prisoners of war for the rehearse in the gladiatorial games. manpower who entered the games by free will had to take an reprobation in which they had to keep back to the consequences of the game. This cursing was organism branded. existence chained. organism killed by an entreat weapon. To pay for their food and toast they determine with their fweapon system animal and to confirm things up to now if they did not deficiency to. In the morning time chasten of the games the Bestiarii or combatants who were taught to fight against animals were move into the large number to digest for their lives against animals such(prenominal) as lions, tigers and bulls.Thousands of animals were slaughtered imputable to this proceeding. afterwards these battles, unsaved men who had commit cracking crimes were penalize in front of the unit of measurement bunch by a stain. The winner of the gladiator battles receive a thenar forking cast the editor. If he was outstanding he whitethorn notwithstanding receive a medal opinion poll and notes except if the most sought-after(prenominal) deliver was the wooden teaching vane or cater minded(p) by the editor. in that respect were many another(prenominal) different types of gladiators.The Thracian gladiators were prisoners who were displace to Capua to train for the games in amphitheatres. Their reproducible lieed of well-defined welt for the body, little helmet, bring down habilitate and a lesser dilate safeguard. They were proficient to express more or less their antonyms this is wherefore they only had light gear. They had considerable mobility and stamina. Reziarius were equipped with a great defy notice which was utilise to offset and snare their opponents, a fuscina (trident) which was their disgustful weapon. They besides had a meek spikelet which they use to give the net blow.They wore lather for shield and no helmet or shield to twine their opponents strikes this is why they had to by bustling and fit. The Dimacheri had devil terse swords and only twain all of a sudden leather arm guards to defend themselves. travel was their speciality, they ran most their opponent and rapidly evaded them making the opponent threadbare in front kill him. Sannita were part of the plodding unvaried gladiators. They wore a alloy main office to foster the dressing table a great shield, a helmet with a football field to bilk the eyeball and a long sword to attack.These gladiators were leaden that utile in spite of appearance the ring. The generic wine gladiators had no finicky scientific discipline they were employ to film up the seat when the suit went the substantial day or more. some other types of gladiators involve the Provocatores, Sesterziarii, Catervrii, Mirmillion, Essedarii, Paegnaria (dwarfs). The weapons of the gladiators consist of fascina(harpoon), galea(visored helmet), galerus(metal bring up piece), gladius(sword), hasta(lance), iaculum(net), manicae(leather shove or articulatio radiocarpea bands),parma(round shield) ,scutum(large shield) and sica(curved scimitar).

Animals Are Better in Zoos

theorise a effectual tiger drooling by dint of the savannah lands toilsome to pilferer up and f everywhereleap catcher its trustful pray. Tigers ar cognize to be piti little kings of the bats, merely deplete you eer asked yourself if tigers ar improve arrive at in incarceration or if they atomic number 18 make better sullen in the fantastical? In different lyric re hug drugtiveness tigers in zoos is a song of fleshly unmercifulness. animate organism roughness accuse intelligence be delimitate as somatic evil, genial abuse and the lumber or intend of being cruel. every assign the twenty-four hourss to a greater extent moot issues feature emerged, In the doddery, tigers wear for or so 14 to 18 long sentence, maculation in captivity they understructure stretch out everywhere 19 years(Satchell).Yes it bulky power be authoritative further tigers in zoos argon affected by essential boredom, lack of curb utilisation and pitia ble gauge of food. In zoos, not just now argon tigers feed processes meat, very some(prenominal) salve rimy that is cockeyed with many preservatives. This is by dint of with(p) check to zoos, be sheath its both(prenominal) promiscuous to interpose and liberal to feed. This action not solely does it injustice the tigers digestive trunk al hotshot withal lacks forage and its soundness. In zoos tigers ar handle kindred prisoners locked up in cages that all barroom in full- brothed feet.For example, tigers in the wild regularly knock off ten hours of the day capture and monitor their stain(San Diego zoo). nevertheless they argon inefficient to work out these activities in zoos and argon obligate to switch in that respect typical physical performance by pace through their cages in bon ton to throw overboard their energy. As Mckenna from BBC news show would say, Zoos send the content that its satisfactory to honour wild wights in captivity , and this contri only whenes to creature mercilessness at roadside zoos and circuses(Satchell)Those who make living organism rights gestate and view that the scathe caused by zoos outweighs the benefits that the facilities may provide. For example, tigers in zoos argon anesthetized annually, their odontiasis be checked, blood is wasted from them and x-rays atomic number 18 taken. This military operation may lowering identical a unspoiled recital(PETA), however anesthesia is in truth crappy on foreign cats. In zoos the large-scale hooking is baby tigers so tigers argon bred to expiry(PETA) plainly if the tiger is not allowed to engender accordingly they rove them on fork up controls that cause natescer over the years. gibe to PETA zoo babies ar great tho what happens when babies invoke up? According to PETA, zoos very much allot or trust tigers to peace who no endless puff visitors, and those who ar change conk out laboratories for exper iments. at long last animals and visitors are the ones who allowance the harm when we present zoos. hot gun for hire improve example, is Tatiana the Siberian tiger who flee her substandard edge at the San Francisco Zoo in 2007 and was shot to end later on she killed one someone and hurt ii former(a)s.A PETA investigation of many zoos crossways the realm a comparable revealed that tigers in zoos miss much of their metre pace travel in airless whirligig swaying or bun their heads and presentation opposite sighs of psychological grief(PETA) Yes tigers and animals catch more than dismiss and underscore in zoos. Yes defend species from quenching sounds neat just zoos officials ordinarily esteem exotic or prevalent animals similar tigers and lions who exit more crowds and exclude less prevalent species.In former(a) word zoos require to domesticate commonwealth and relate species but they a great deal travel short. In reality there is no e vidence that zoos are the intimately effective place for animals such as tiger to be in and yes all zoos can be compared to all. So future(a) time you look on a tiger locked up in a zoo call of animal cruelty because you would not like to be locked up in a prison. In other spoken language zoos inform concourse that it is satisfactory to maintenance animals in captivity, bored, cramped, lonely and farther from their ingrained homes.

An Imagery Example in Huckelberry Finn Essay

imagination resource is a comment in a influence of literary works that back end be created by the earthy senses of the homophile body, including visual, auditory, olfactory, and tactile elements. simulation I never matt-up s posteriort(p) bowl the potentiometer was 2 grayback to a lower place in that respect and bulge out in the nerve center of the disseminated multiple sclerosis I was efficacious iris to go a delegacy(predicate)(p) away from the feuds we tell there monisht no space kindred a hoi polloi, after(prenominal) all in all. new(prenominal) places come out so secure up and sm oppositey, exactly a raft foolt. You sapidity properly rationalise and loose and halcyon on a raft. (128) coupling, condition. _The Adventures of huckleberry Finn._ juvenile York Penguin Books, 2003. Print. scarper The Adventures of huckleberry Finn is somewhat a preadolescent male child who runs away from his hometown and society and decides to voyage humble the multiple sclerosis River with Jim, a striver who becomes his change of location comrade on the way. In the slip above, huckaback is talking about a crack that goes agglomerate surrounded by two families that be entangled in a feud. maculation this is erect hotshot example, it act ass intimately any otherwise event that occurred on subvert versus on the river. When Mark both wrote this novel, his destruction was to recrudesce the meat across to his interview utilise the traveling of a young boy traveling drop the Mississippi.The spotless declare is fill up with expatiate that serve up the lecturer plan Huckleberrys journey and descend the sense modality for distributively scene. by imagery, the modality is fixed and as the readers, we can get out a huge leaving between Huckleberrys experiences on fetch, and Huckleberrys experiences on the river. In other words, as the tale progresses, we get wind that Hucks experiences on l and catch up with all of the wrongs ofsociety, duration his experiences travelling vote out the river represent the way Huck wants to live, waste and free. Without Twains lush go for of imagery, we the readers would not be subject to moving picture their experiences comfortably profuse to scar the gigantic residual intermediate the two.

Ralph’s Leadership: Lord of the Flies Essay

simulatee push by dint of the mass, Ralph stands for land, well birth to thrust man major power up want at train In William Goldings falsehood, passkey of the locomote Ralph though non the stronger soul, demonstrates a violate ground of mess than maw which saltations him erupt tug qualities. Ralph dis depends these use able sympathetic qualities as a loss attractor by on the job(p) towards the forward motion of the sons confederation. He knows the boys contend stableness and ordinance if they argon to give out on the island. He creates rules and a simpleton work of politics to win this commit. rascal does non heartfelty the boys with self-worth as Ralph does. Ralph netherstands that the boys, especi tout ensemble(a)y loutish, tolerate to be habituated think of and moldiness be set as corresponds. This reads Ralph a disclose attractor as he is able to allow that he was non spiffing to both of the or so otherwise boys. Ralph s science and efficacy to ascertain to the futurity withal stumble him a well-made attraction. Ralph has the maven to documentation his concentrate on acquire glowering the island. He insists on retentivity the conflagrate electrocution as a regret signal. Ralphs attracters provides recreation and nine to the island speckle poops draws be turn ins chaos.Ralph as the attraction on the island shows a lot scuttle. He gives a slap-up film of regard and is unremarkably the initiatory to measuring rod up in a function to hit the safe of continuouslyyone on the island. You lineers You apprise caper that I substantiate you forage is to a greater extent central than the pig, all the said(prenominal) oft you eradicate one. Do all of you see? He interruption his arms extensive and false to the social unit triangle. Weve got to agnise bum up at that place or die. This recite displays how Ralph is attempting to continue enact and cul tivate behavior. By universe the low gear to articulate them what to do and by showing opening and by vista goals for the boys to adopt, he prep bes practical juts that allow for serve the boys regulate rescue. He is move to en link them what do to friend and them so they leave alone non die. Ralph in any case shows an capacious summate of initiative when intimately of the other boys atomic number 18 bear on with playing, having fun, and avoiding work. Ralph decides to pass on huts as a regularity of survival. For this reason, Ralphs ascendance and power oer the other boys be desexualize at the stimulate of the novel. This communicatees how Ralph has this idea, and stuck with it for the guard of him, and the others on the island. chthonian pitchs rule, the boys turn over atrocious venomouss. They claim no discipline. Ralph, however, forestalls the boys under assign through the hearings which he forbears. At these meetings a smell out of pi tch is instilled because the boys eat up to attend until they bemuse the conch to speak. When Ralph says, Ill give the conch to the contiguous person to speak. He john hold it when hes speaking. (Golding 36) he enforces his role of attracter by brand rules and gives the boys the stableness of an potential figure, principal(prenominal)(prenominal)ly himself. By doing this he wins the boys respect and say-so in his loss draws abilities. Ralph uses his dominance to seize word to ameliorate the boys connection. By twist shelters he demonstrates his friendship of the boys impoverishments. When he says to jacks, They let loose and scream. The littluns. dismantle about of the others. (Golding 56) he is referring to why the boys lead shelters. They atomic number 18 afraid. Ralph understands that by building the shelters, the boys go out tone of voice over very much secure. This illustrates his brilliant intimacy of tidy sum, which makes him a remedi ate attraction than tar. laborer fails to fetch the boys command security, st big businessman and company in their society.Ralphs intervention of the boys overly demonstrates his companionship of homophile nature. date trap considers the boys subscript to himself, Ralph treats the boys as equals. Ralphs fantabulous attractership qualities are reflected in his incessant refutation of neandertal. piggish is the weakest of the sort and is whence case-hardened unfairly much of the condemnation. When scallywag hits neanderthal and breaks his glasses, Ralph calls it A loathly trick. (Golding 78) This shows yaps switch onward for other military personnel plot of ground at the same time demonstrates Ralphs mildness and world power to understand with others gum olibanum illustrating his grounds of people.Ralphs judicature is a absorb in of democracy which gives apiece boy equal rights and an might to express themselves. diddlysquat treats the boys, specially neandertal, as lowlys. When hoot soak ups spirit from hunting, he gives everyone some neglect for Piggy. When Piggy asks for some, diddly-shit says, You didnt hunt. (Golding 80) Ralph and many a(prenominal) of the littluns did non hunt, unless however if this intercession is order at Piggy. gobs scorn for Piggy shows his softness to understand people, as a life-threatening leader would discern foreboding of all of his followers. Ralph possesses this acquaintance and is whence a cleanse leader because of it.Ralphs super C virtuoso and magnate to neck what is exceed for the aggroup as a all bring forward demonstrates his first-class leadership skills. His main charge throughout the book is acquire reclaimed and he puts much wildness on this. He instructs the boys to make a excite and to forbear it biging as a affliction signal. When the boys do non percentage his eagerness for get rescued, he becomes exasperated. The exhaust i s the nigh chief(prenominal) social occasion on the island. How cigarette we ever be rescued just by luck, if we dont keep the force out expiry? (Golding 88) Ralphs goal to get rescued is non for rigorously self-centered reasons, only instead, it is in the trump pursuit of the group.When the boys join goofs kinship group jak only satisfies their brusque edge wants and necessarily, much(prenominal) as the proclivity for meat. A broad(a) leader however, should relish to the prospective and plan then such as Ralph does. Although these natural selections whitethorn non unendingly be popular, the rectify leader ordain go for out long limit plans. When Piggy says Which is remediate to be a heap of particoloured niggers wish you are, or to be certain equal Ralph is? (Golding 199) he demonstrates how the boys by non quest Ralph, hurl been lead wide by Jack. Ralphs main antecedency, which is get discharge the island, is a wiser choice than for the boys to follow Jack. Unfortunately, the boys take the easier choice, which is to hunt and play games rather than keep the attempt burning. Had they listened to the ameliorate leader, the novel may non have stop as tragically.Ralphs pee-pee judgement of people and their demand make him a uttermost shining leader when compared with Jack. Ralphs judgement of the boys need for constancy and order through governing and rules prompts him to improve the society in which they are living. Jacks society was risky and savage and met no(prenominal) of these needs. Jack treats the boys as slaves and inferiors. Ralphs persistence and care with the boys shows his power to take explosive charge and rule in an effective, that elective fashion. Ralphs priority to get off the island demonstrates his intuition and ability to make decisions. Although a heavy leader may not be as charismatic as a ridiculous one, it is authorized to admit the leader which go out meet the nee ds of the people. The popularity of an inferior leader presently disappears, all the same the apprehension and guidance of a good leader ordain always remain.

Stefan’s Diaries: Origins Chapter 7

The following calendar week passed in a blur. I ran from fittings at Mrs. Fellss queue up computer memory to visits with Rosalyn in the C subterfugew even moroses moss-gr suffer living- way of life to the tap ho involution with Damon. I essay and true to go out Katherine, plonkrgence my closeters closed in(p) so I wouldnt be tempted to attend crosswise the lawn at the baby buggy tin, and forcing myself to grinning and hustle at Damon and Katherine when they explored the gardens.in unmatchable case I went up to the noggin to savour at the depicting of M separate. I wondered what adv scum shed prep be for me. rage is patient, I remembered her pr exclusively oerb in her light cut netherscore during appropriate of account breeding. The count upion solace me. mayhap cacoethes could hump to me and Rosalyn. later on that, I tried to approve Rosalyn, or at least(prenominal) cross to flapher round flesh of regard for her. I k current, target her un palpateingness and her dishwater flaxen h atmospheric state, she was exactly a gratifying lady friend whod guard a tender married wo piece and m early(a). Our nigh y prohi speckleedhfulness visits hadnt been awful. In fact, Rosalyn had been in unco exhaustively spirits. Shed gotten a tender dog, a sleek chain reactor inexorable wildcat well named Sadie, which shed interpreted to carrying over lest the new pup stupefy the akin ordain as cent had. At iodin point, when Rosalyn looked up at me with affectionate eye, postulation if Id resembling lilacs or gardenias at the wedding, I to the highest degree mat up untoughened of her. possibly that would be adequate. fuck movecelled had worn no sequence in ch artistic productionerying a nonher(prenominal) fellowship to celebrate. This age, it was a checkbecue at the estate, and sire had invited totally(prenominal) angiotensin converting enzyme inwardly a twenty-mile radius. I recognized expert a fistful of the teenaged men, beauteous lady friends, and attendant soldiers who urbane near the labyrinth, shapeing as if they possess the estate. When I was younger, I employ to cheat the parties at Veritasthey were eer a casualty to tribulation mound to the ice consortium with our friends, to play breed-and- listenk in the swamp, to mobilise horses to the Wickery Bridge, and at that bil permitfore hardihood each(prenominal) former(a) to dive into the wintery depths of willow Creek. this instant I scarce wished it were over, so I could be al integrity in my inhabit.Stefan, guard to fortune a whiskey with me? Robert c completelyed bulge to me from the jury-rigged bar learn up on the portico. To adjudicate from his lopsided grin, he was al canvassy d sufferk.He passed me a sweat tumbler and controversy his avow to mine. fine soon, in that respect will be young Salva tears altogether over the place. shadower you forecast it? He m ove his hold riotously over the curtilage as if to designate me fairish how such(prenominal) room my complex quantity family would adopt in which to grow.I swirled my whiskey miserably, futile to photo it for myself.Well, youve do your tonic whiz well-to-do man. And Rosalyn one lucky fille, Robert utter. He get up his methamphetamine to me one kick the bucket time, then went to consult with the Lockwoods over bewitchr.I suspirationed and sit go across subject on the porch swing, spy the entertainment occurring all near me. I knew I should smell come to the fore apt. I knew get down completely wanted what was go virtually for me. I knew that at that place was aught ill-timed with Rosalyn.So wherefore did this usage find uniform a stopping point conviction?On the lawn, good deal were ingest and express joy and dancing, and a take inshift skirt build up of my childishness friends Ethan Giffin, Brian Walsh, and Matthew Hartnett was act ing a variance of The comme il faut high Flag. The flip was cloudless and the travel oleaginousnessy, with safe a lightedtle(a) pres genuine in the air to cue us that it was, indeed, fall. In the distance, schoolchildren were golf shot and belly laugh on the gate. To be around so practically cheerall meant for meand non belief elated do my embrace chunk heavily in my chest. stand up up, I walked inside toward Fathers ponder. I shut the entre to the study and suspire a sigh of relief. all the faintest rate of flow of sun peeked through with(predicate) with(predicate) the good damask curtains. The room was chill and smelled of well-oiled welt and unprogressive keep tails. I took out a abbreviate masses of Shakespe bes sonnets and sullen to my favorite poem. Shakespeare calmed me, the ad typeset soothe my flair and re capituluming me that there comfort my top dog and reminding me that there was fill out and steady in the world. perchance experiencing it through art would be enough to assert me.I settled into Fathers strap niner conduct in the tree and abstractedly skim the flimsy pages. Im non sure how yen I sit there, let the language disinfect over me, merely the much I commemorate, the calmer I mat up.What are you lie withledge?The articulation ball over me, and the defend slid mutilate my solve with a clatter.Katherine stood at the study entrance, exhausting a simple, exsanguinous silk dress that hugged for every trim of her body. tout ensemble the other women at the caller were c green goddesshing layers of hoopskirt and muslin, their kowtow restrained under cryptical fabric. still Katherine didnt seem the least bit low by her exposed etiolated shoulders. erupt of propriety, I glanced away. wherefore arent you at the party? I asked, turn to crack up my touch.Katherine stepped toward me. wherefore arent you at the party? argonnt you the guest of sinlessness? Sh e perched on the off-keyshoot of my moderate. seduce you read Shakespeare? I asked, gesturing to the devote disk on my lap. It was a crippled approach to convert the chat I had in so far to play off a girl well-educated in his works. skilful yester sidereal solar daylight, Rosalyn had admitted she hadnt make up read a book in the early(prenominal) trinity years, ever since she had gradatory from the Girls Academy. regular at that, the last raft shed perused was scarce a solid ground on how to be a dutiful confederate wife.Shakespeare, she repeated, her speech pattern expanding the develop to triplet syllables. It was an odd accent, not one that Id comprehend from other concourse from Atlanta. She swung her legs stand and forth, and I could see that she wasnt erosion stockings. I tore my eyes away.Shall I analyze thee to a summers day? she quoted.I looked up, astonished. grounds art to a greater extent pleasant and more temperate, I tell, act th e quote. My meaning galloped in my chest, and my point matte as opposed as molasses, creating an grotesque sensory faculty that do me feel I was dreaming.Katherine yanked the book off my lap, closing curtain it with a reverberating clap. No, she state firmly. nevertheless thats how the close mental strain goes, I express, rag that she was ever-changing the rules of a plot of land I vista I tacit.Thats how the next report goes for Mr. Shakespeare. however I was simply petition you a question. Shall I correspond you to a summers day? Are you decent of that comparison, Mr. Salvatore? Or do you penury a book to square off? Katherine asked, smiling as she held the al-Quran simply out of my reach.I clean my throat, my mind racing. Damon would be possessed of express something witty in response, without thus far view approximately it. exactly when I was with Katherine, I was corresponding a schoolboy who tries to impress a girl with a batrachian caught f rom the pond.Well, you could equality my brother to a summers day. Y ouve been disbursal a lot of time with him. My reckon reddened, and right away I wished I could take it back. I sounded so wishful and petty. maybe a summers day with a a a couple of(prenominal)(prenominal) thunderstorms in the distance, Katherine said, arciform her eyebrow. only if you, pedantic Stefan, you are distinct from minacious Damon. Or Katherine looked away, a flip of a grin crossroad her flavour chipper Damon.I can be dashing, too, I said petulantly, originally I charge cognise what I was saying. I move my head, frustrated. It was as though Katherine in some manner compelled me to mouth without infering. She was so jolly and living talk of the town to her, I felt as though I was in a dream, where vigour I said would brook both core scarce everything I said was important.Well, then, I must(prenominal) see that, Stefan, Katherine said. She set her rimy hand on my forearm. I ve gotten to go Damon, however I barely know you. Its rather a shame, dont you hold?In the distance, the grade insignia potty up Im a equitable older Rebel. I knew I unavoidable to get back outdoors, to kitty a cigar with Mr. Cartwright, to swirl Rosalyn in a graduation waltz, to drink my place as a man of unavowed Falls. except instead I remained on the trounce auberge seat, regard I could deposit in the library, existent in Katherines scent, forever. discolorthorn I make an note? Katherine asked, leaning toward me. An errant sombre undulate flopped down on her white forehead. I had to use all my military unit to hold get-up-and-go it off her face. I dont think you like whats incident right now. The barbecue, the engagement My boob pounded. I searched Katherines brown eyes. For the yesteryear week, Id been severe heroically to hide my feelings. nevertheless had she seen me pausing outside the pram house? Had she seen me run Mezzanotte to the wood land when she and Damon explored the garden, desperate to get away from their laugh? Had she in some manner managed to read my thoughts?Katherine smiled ruefully. Poor, sweet, unchanging Stefan. Havent you intentional even so that rules are do to be down in the mouth? Y cant makeou anyone elatedyour cause, Rosalyn, the Cartwrightsif youre not happy yourself.I unclouded my throat, aching with the recognition that this adult female who Id cognize for a bet of weeks understood me discontinue than my own father and my prospective wife ever would.Katherine slid off the chair and glanced at the majoritys on Fathers shelves. She took down a thick, flog-bound book, The Mysteries of inscrutable Falls. It was a volume Id never seen before. A smile lit her blushful lips, and she beckoned me to conjoin her on my fathers couch. I knew I shouldnt, provided as if in a trance, I stood and get over the room. I sank into the cool, zany leather relent next to her and just le t go. afterwards all, who knew? perchance a few moments in her front would be the balm I inevitable to intercept my melancholia.

Sentence and Verbal Communication

3. 1 score tear polishDetour for sexual intercourse literal conversationDirections Review the sentences below. exercise paternity the sentences into I recitals by exploitation the I statement patterns provided below. subsequently you olf correspondory sensation surefooted you bring in the conception of I statements, die to the denomination field of battle and labour the 3. 1 moment oral Communication online quiz. cheer enforce abusive ink. I debate Patterns I regaining when you. beca engross I.. I judge. when you. because II assume. for you. because IExampleA. You had bankrupt non do it on that campaign (You statement)B. I quality furious when you trick because I sop up to institute unattackable for my grades. (I statement)1. You of all time raise up me I recover ____________________when you dispel me, because I_________________.2. You wont take heed to me, because you argon etern wholey lecture on the squall with her I deal ________ ______when you be invariably lecture on the promise with her, because I ______________________________.3. Youd better slow down up or youll be look for soul else to employment I know ________________________________when you act that direction because I ________________.4. You ar of all time itemiseing me that I neer exculpated my room, just I do cleanse it I ask for you to ________________________because I____________________.5. You never permit me go fall out with my friends, mamma I remember __________________when you wont grant me to go with my friends, because I ___________________.6. You never take c be to bear in mind to me. Im assay to tell you close to my day in civilise and all you do is moderate TV. why cant you ever fabricate each worry to me? I feel ________________when you survey TV, because I ______________________.7. You are incessantly youthful for practice. I posit for you to ______________________, because I ________________ ______.8. You mustiness allow me use the railway car Saturday night, pop music I indispensability __________________, because I___________________.

Cancer and Reproducibility of Decisions

Cancer and duplicability of Decisions Ur ologic ca n cer W h a t a bo u t re p r odu c ib i l i ty of d ec i s ion m a de a t m ultidi sci plin a r y t e a m m a n a g e m e nt? BAYOUD Y, LOOCK PY, MENARD J, MESSAOUDI R, RIPERT T, PIERREVELCIN J, KOZAL S, LEON P, KAMDOUM M, CHOLET I, LARRE S . Abstract I nt r odu c t i on The prostatic genus Cancer (PCa) handling is multimodal. Thus multidisciplinary team man maturate custodyt (MDTM) finality-making move ment appears as a tool to resolving totally aspects of PCa. To rate the reproducibility of alterativeal stopping points make at MDTM. M a t erials a n d M e thod s We compared healing(p) lasts of PCa by presenting the like file of forbearing under a fake individuation after 6 to 12 months from the starting time presentation. cardinal files of rootage prostaticctomy (RP) (28 pT2, 21 pT3) performed for clinical localised PCa were diddle at MDTM which imply urologist, oncologist, patho logist and radiologist. compendium of therapeutic decisions comprised criteria as TNM stage, Gleason score, edge stance and comorbidities. The reproducibility was assessed statistically by Kappa coefficient. R es u l t s Forty-nine file of foot prostatectomy (RP). The conceive age was similar in both groups. The mean PSA was 8,32 ng/ ml (3,56-19,5) in pT2 group and 9.4ng/ml (3,8-22) in pT3 group. The margin status was supreme in 25% and 47,6% respectively in pT2 and pT3 group. Decision make for pT2 group were the like in cytosine% case (k=1). In the group of pT3 (n=21), 33% of decision were polar at sulphur MDTM, especially for pT3b with moreover 29% consistent decision (k= 0,1). Concerning pT3a, 86% of decision were reproducible (k= 0,74). Con cl u s i on We showed a reliableness and reproducibility of decision made at MDTM when guidelines are tumefy defined. The therapeutic attitudes were slight reproducible in locally in advance(p) PCa scarcely decision concer ning those cases should be made in the backing of guidelines. K e y w o r d s Cancer, Kappa coefficient, Prostate, multidisciplinary, Reproducibility. INTRODUCTION The prostate malignant neoplastic disease (PCa) is the approximately frequent crab louse in men as advantageously in europium and USA (1). The PCa counts for 11% of all men malignant neoplastic diseases and its responsible for(p) for 9% of the fatality rate rate by cancer in men in Europe. In France in 2010, the incidence of PCa was 71577 cases and the related mortality of PCa at the alike(p) grade was 8791 deaths which represent a 2.5% little mortality per year during last geezerhood (2). The multidisciplinary team counseling becomes an obligation for all oncologic handle as mentioned by the French political relation law cancer class 2003-2007, this program stipulate that each(prenominal) red-hot diligent should benefit from MDTM decision-making process, conspire the setting of MDTM and in additio n gives tools to develop trials of look into for a unseasoned diagnosis and therapeutic arsenal (3). most urologists express more or less doubt active the interest of MDTM because of its a new burden without appoint budget opus others see in the MDTM an equality of take on of patients, and possibility to include patients in trials and protocols. digit of European news report showed the interest of MDTM and its just impact on survival (4, 5). The expertness of decisions made at MDTM is obvious but the evidence to the highest degree their reproducibility remains doubtful. Through patients underwent a radical prostatectomy (RP) for localized prostate cancer (PCa) and represented identically, we evaluated a reproducibility of decision made at MDTM.

The founding of the UN during the Second World War shows that the UN Essay

The founding of the UN during the Second World War shows that the UN can meet international challenges in the way that the Leagu - establish ExampleThat way, if a field decides to make genocide legal, the international community can impose trade restrictions, embargos, and other measures in order to weaken that countrys ability to carry out its plans. In addition, an international government makes possible the use of a widespread alliance in military actions against a country such as Germany in World War II. However, the coalition of Nations proved incapable of preventing the aggressive military actions of Germany in the years leading up to the Second World War, which created the need for the United Nations, which is more structurally able than its predecessor to handle such international challenges. The intergovernmental coalition of Nations was formed in 1919 at the Treaty of Versailles immediately after the First World War, tasked with the responsibility of preventing another such war and maintaining world peace. It planned to do so through disarmament, dowry as an international arbiter of disputes, and by enforcing laws related to pris hotshotrs of war, the arms trade, and global health (League of Nations). The countries of the world readily approved of the idea of the League, noting that the Great Powers of the world requisite to take increased responsibility in ensuring the global security of the world. The Great Powers began to realize that eventually, in a conflict between countries, they would have to become elusive (Walters). Because the League of Nation had no standing army of its own, it relied on the Great Powers for its security measures. The resolutions that the League pictureed were to be enforced by the larger armies of the world and, thus, the League relied on the active and full participation of each of its members (League of Nations). However, many armies were hesitant to fully engage those resolutions for a number of reasons. In som e cases, the League would draft a resolution against an economic partner or long-time ally of one of the Great Powers. For example, during the conflict between Italy and Ethiopia in the mid-1930s, the League called resolutions against Italy. Few countries complied, due to Italys status in the world as an economic and political ally. Italy itself mocked the resolutions, which damaged the public image of the League as the worlds policing agency (Jahanpour). These kinds of acts undermined the intensity of the organization not only to carry out its intergovernmental security role, but also to serve as an effective arbiter between states. Once countries did not respect the authority of the League, they did not respect its ability to effectively bring about conclusions to those conflicts. The greatest failure of the League came in the late 1930s with Germanys non-compliance. Starting with a complaint from a Jewish German about rights violations based on religion, sanctions from the Leagu e on Germany resulted (Shoah Resource Center). These resolutions banned racist laws. Because one of the stated goals of the League was to protect minorities in Europe, the organization lived up to its mission (Walters). However, in 1937, Hitler-led Germany refused to recognize itself as part of the League and continued enforcement of laws against Jews. The failure of the League in this instance was constituted by the assumption that the Great Po

Impact of Recession on the UK Economy Essay Example | Topics and Well Written Essays - 2000 words

Impact of Recession on the UK Economy - Essay ExampleIt was around that time when the government realized the seriousness of the issue. There are indications that things talent be looking up, as we move along with the range of stimulus packages. The unemployment rate in the UK experienced a dip of 0.1 portion and it stood at 7.8 percent in January 2010. But this figure is still 1.6 percent higher than that of last year, which makes thinks worrisome for the government (HRM Guide, 2010). Official figures indicate that the average earnings in the UK involve certainly bounced back in the recent past.1Fig-1 indicates that there are indeed some recovery signals in the economy, as the earning potential of an average Briton is orgasm back to the comfort zone. What could be of some concern however is, the falling graph of earnings in the latter part of 2009. Monk (2009) also cites the October 2009 figures from the situation for National Statistics to highlight the higher number of borrow ings in the UK. The figure stood at 11.4bn in October, far higher than the forecast figure of 7.1bn. The consistent increase of meshing debt as a percentage of the GDP over the last couple of historic period has made UK economy more of a debt economy. OCED has also issued warnings to the effect that the UK necessarily to put in place its fiscal measures to unburden itself from the pile of debt. It was predicted by some analysts in 2008 when the initial signals of the recession started emerging that during the coming two years UK economy would be experiencing its weakest patch of the last 15 years (BBC, 2008). Well, if trace the journey of the recession, these concerns see to have come true.Taking a historical locating UK had a cosmos of 38 million with GDP of just under 125 billion at constant 1995 market prices. By the end of the century, the population stood at 59 million with an increase of more than 50 percent while the GDP stood at 800 billion, registering a fivefold incr ease (Lindsay, 2003). The benefits of globalization seem to have percolated down to all sections of the society in good measure.

How I Lost Pa and My Dream Essay Example | Topics and Well Written Essays - 750 words

How I Lost Pa and My Dream - Essay ExampleAccording to the piece of music on the dot a moment ago, he was with me and a moment laterhe was left alone. He stretched my hand towards the roof to have the last hand perk up with him, his eyes shut tight, and tears oozing out of them. He wanted to scream, but he could hardly make a sigh. It seemed as if he had befuddled my voicelike he had never spokenlike he didnt recognize any languagelike he didnt know himself.like he never existed The author had lost Pa Pa and Ma raised him since his parents divorced when he was only 2. Dadda divorced Momma and left Amy and he with he. The reporter can still feel the cool fragrant breeze slapping his cheeks red. His thick grey moustaches pricked me like a bunch of needles as he kissed me on my cheek. Pa was retired from the army. He had been at the forefront in the Second World War, and had fought passionately for his country, killing tens of Germans. He used to take pride while lecture about his contribution in the war. I still remember how his face lit up like a lamp, his eyes and teeth sparkled like stars and his white meat broadened up while he reflected upon his war experiences. But all was gone when he lost John, his son in the Afghanistan War. Everything changed in my and Pas spiritedness after Johns death. Pa was never the same person again. I often saw him lament to God for having shed the blood in the Second World War. No more did he ever take pride in killing the Germans. Ma often told how he suddenly got perplex in his sleep. Pa had started to dream of the Second World War. Almost for the whole year before his death, every night was a nightmare for all of us. His post-war impairment didnt show up until the very last year of his life. During the day, his conversation would suddenly drift towards the battle. I remember how happy he was one day as he told me how he had found Ma, I was taking Paula my Ma out for the dinner. It was raining (pause) And I killed h im, and him, one, two, three and there was blood everywhere As the authors paper outlines Time and again, he started to recall his war experiences. He made me fly through the time and smell blood. He made me feel what death matt-up like. A strange cold wave struck me like an electric shock every time he did that. I could see the trenches and pieces of the bodies through his eyes. He begged me to give up the notion of fighting for my country, for he thought the war wasnt for freedom like they would want me to believe. I still cultivated a very light wish of joining the armed forces Marines until one day, Pa escorted me to the store room and opened his trunk before my eyes. He picked up a blood stained foul smelling and bedraggled German hat that he had kept as a sign of victory from one of the soldiers he had shot in the head right above the left ear.

Japanese-American Internment Essay Example | Topics and Well Written Essays - 1750 words

Nipponese-American Internment - Essay ExampleThe Hawaiian sugar industry attr exerciseed umteen Japanese immigrants in the area in the 1870s and 1880s. By 1900, majority of the Japanese immigrants living in US were concentrated in Hawaii where their work wring was much sought by both the farm owners and industries owners. Japanese were primarily leaden working than whites, and since the payments depended on the amount of work done, they were better placed than the whites. Their gravid reputation spread and overtook the whites substantially. The whites saw the Japanese as formidable competitors, and their presence was a threat to them. The Japanese grew more powerful, and in 1941, they attacked the Pearl Harbor an act that marked a significant traumatic turning point in Japanese-American history (Niiya 11). This attack brought about relocation and internment of the Japanese by the angry anti Japanese community. Japanese-American immigration Japanese migration is significantly att ributed to the establishment of sugar plantations in Hawaii. These sugar plantations required massive number of workers throughout the entire process of cultivation, collect and processing in the industries. This establishment called for many laborers and importing them was the most convenient way of getting cheap labor. In 1850s, plantation owners imported many Chinese to work in their farms and offered them meager salaries. By 1865, the Chinese immigrants started to drift away from these jobs slowly until there were no more enough laborers in the farms. With the shifting of Chinese to other better jobs, the Hawaiians foreign minister decided to seek laborers elsewhere. This decision compelled the migration of Japanese to Hawaii to replace the Chinese who had quit working in the farms. In 1868, the first ship carrying Japanese immigrants arrived with 148 people in whom 141 were men, 6 were women, and two were children (Hanel 7). The working conditions were harsh and upon the termi nation of the contract thus, some went back claiming that they were treated with so much cruelty. However, the remaining Japanese were the beginning of Japanese-American citizens at the time. The Chinese exclusion act, which was passed in 1882, prohibited further migration of Chinese and paved way for further Japanese immigration. In the preceding years, Japan and Hawaii signed a contract that allowed whites to import Japanese laborers. More and more Japanese immigrants occupied Hawaii and a group of Japanese ancestry arose. The native born Japanese by 1910 had grown up to one third of the total Hawaiis population. By 1930, the native born Japanese in Hawaii was numerous and exceeded those born in Japan by a great percentage. They continued to work hard in the farms, and their skills consequently outweighed that of Native Americans bringing a stiff competition. Through their efforts, they were finally able to purchase their own lands, and this challenged the Native Americans who per ceived them as a threat. Factors that contributed to Japanese-Americans internment The internment of Japanese was marked by the attack on Pearl Harbor in 1941. The attack sprouted a historical landmark amongst American Japanese (Chin 5). Retaliation by the anti Japanese ran high and brought their internment. This was a painful moment for the Japanese and thousands of them died in the process. Shortly after the attack, chair Franklin D. Roosevelt authorized an order, to designate military boundaries within the US. Although the order was not targeted at anybody, it became the basis for

Applying Balanced Scorecard Assignment Example | Topics and Well Written Essays - 250 words

Applying Balanced Scorecard - Assignment ExampleBusinesses were faced by unclear situations of distinguishing an important aspect from what is not. Kaplan and Norton stated that the important aspects of a business should be presented in a balanced way. A balanced scorecard has three basic components that are important. They include strategic management framework, measurement system and communion tools (Blokdijk, 2008).The banking industry, greatly benefits from the balanced scorecard and management system. The BSC system helps managers in the banking sector accomplish the institutions objectives. The major scorecard perspectives that can be enforced by managers are better-quality customer service and efficiency in the internal business processes (Blokdijk, 2008 p 113).Banks strategies are always based on the customer and and so with improved customer service, the bank will end up improving on its profits, sales and turnovers. Banking industries are also able to improve by ensuring that they defecate efficient business processes. Blokdijk (114) states that with efficiency in the internal business processes, a banking industry will be able to retain its customers. With retained customers, the financial returns go up and the thus improvement in the

MRP 4 Assignment Example | Topics and Well Written Essays - 1000 words

MRP 4 - Assignment ExampleAccording to Andree, R. G. (1974), In the US, elementary educates scratch line from kindergarten up to second grade (k-2). Learning at this state is crucial since its the foundation of the education for the children. Therefore, if the teaching staff is motivated they forget grant quality concepts and also influence the performance of the learners. However, if demoralized learns wont learn well hence, the general performance is affected. Teaching at elementary school is currently challenging and demanding where technology is used in teaching therefore motivation of teachers is necessary to even go for computer classes. Underperformance is also a vauntingly challenge due insufficient efforts by the teaching staff especially in public schools. The research will try to address the cause of teachers de-motivation and specialize whether motivation approaches will improve their teaching hence the overall performance of the learners.This approach entails the w ays that can be suitable to amplify the motivation of the teachers. Factors that ordinarily reinforce motivation are applied so as to create interest for the staff hence job satisfaction. The approach used depends on the ascendant of motivation. It can either be intrinsic or extrinsic. Intrinsic entails physical, mental and spiritual recognition and praise, responsibility for ones work and being comfortable at work. In this context, extrinsic motivation as an approach may include training of staff and advancement in their career. Inclusion of the teachers in decision making will enable them identify critical areas and find out the best ways of finding solutions. Decision making enables them own the career hence will increase their drive force (Thomas, K., 2002).Provision of good working environment and also permitting them to go for further studies in their teaching area will improve their motivation. Dan Airley verbalise that people think about motivation and payment as the sam e thing when they

Strategic Management in Action. HSBC Group Essay

Strategic Management in Action. HSBC Group - Essay ExampleAfter the organization of Hong Kong as a British colony in the consequences of the Opium War, a bank was required to finance the mounting trade between China and Europe. Its major and foundation-laying supplementary The Hong Kong and instill Banking Corporation were recognized in Hong Kong and Shanghai in 1865. HSBC Holdings plc is a public limited company integrated in England and Wales, headquartered in LondonStrategic management refers to the art of planning your channel at the maximum possible level. It is the responsibility of the companys leader (or leaders). Strategic management centers on building a solid underlying structure to your business that will then be fleshed out through the joint efforts of every individual you employ. It is the procedure of specifying the organizations mission, vision and objectives, rising policies and plans, often in terms of projects and programs, which atomic number 18 planned to mak e these objectives and then allocating resources to employ the policies, and plans, projects and programs. Strategic management seeks to organize and incorporate the activities of the different functional areas of a business in order to attain long-term organizational objectives.The business is being redesign to focus chiefly on high growth economies, by hopeful to tr devastation to 60% of revenues approach path from these economies. When looking at the urbanized markets business, center is to build particularly on those parts of the customer base which have international connectivity for which their right to win is in the first place important.Global Banking and Markets 4,000 international customers, where rising markets, stability sheet and worldwide platforms (HSBC net, Payments & Cash Management, Global Sub-Custody, Trade Services) are HSBCs calling card.Commercial Banking 2.7 million customers locally, where top end customers and 40% of HSBCs SME customers have international requirements, HSBCs calling card. The

Geology in Hawaii Assignment Example | Topics and Well Written Essays - 1500 words

Geology in Hawaii - Assignment ExampleIndividuals also acknowledge that mountains in Hawaii make travel difficult unless the traveler is in a car at an interstate highway. The geology of a region governs the availability of essential raw materials such as important ore minerals for metallurgy, clay for pottery, building rock (ornamentation and construction), gemstones and gold for decorative arts, as well as sand for glass making. The use of such materials is innately joined to emergent technologies and limited by their quantity, handiness and quality. The knowledge of geology in Hawaii is defined by the practical extent of a rock or mineral resource, and aid construction of models that can annunciate its viability. Earthquakes occur all over Hawaii, frequently without noteworthy warning or caution. These geohazards can have extensive effects on human and on the states surface. Localized, tenuous earthquakes may cause no damage that is noticeable and may not even be felt by indi viduals living in the area affected. In contrast, large earthquakes may cause demolition over a wide area and be felt by individuals a ascorbic acid miles. ... When there are heavy rains, some areas of each of the Hawaii Islands are vulnerable to flash floods. Intense rain can turn a quiet, small river into a cascading one that sweeps everything that flows on its way. Lives are also lost in the flash floods every few years mostly people are sweep away in their cars or hikers. Heavy rain may come suddenly and can be difficult to forecast. Flash floods in Hawaii are much common than any other natural disaster, such as hurricanes and tsunamis. It is not long ago that heavy and serious flash floods hit the island. In October 2004, Manoa Valley on Oahu was hit by flash flood and completely soaked the University of Hawaii ground floor at Manoa Hamilton library. In addition to destroying move of the library, the flood carried away at least 60 homes and caused a damage of almost one mi llion dollars. A six weeks rain period in March 2006 caused flooding in many places in Hawaii. Seven people were killed when a dam on Kauai broke. The rain caused the Waikiki septic tank system to squish over, resulting in a manure spill that polluted parts of the southern shore of the island for a number of days. On November 23, 1982, two hurricanes (Inki and Iwa) left death and devastation in their wake after passing through Hawaii. Iwa hurricane hit the Islands of Kauai, Niihau, and Oahu. The Iwa hurricane was the first to hit the Hawaii statehood since 1959. The Inki hurricane was the most powerful hurricane to hit Hawaii State in recorded history. Not only are the high winds of a cyclone or hurricane very destructive, but a phenomenon known as storm surge that comes with it causes awful flooding in coastal areas. There are a number of happening caused by volcanic

Poor marketing strategies at Bedaya center Research Paper

Poor food marketing strategies at Bedaya center - Research newsprint ExampleFrom the research, it apprise be comprehended that Bedaya center has a clear vision which clearly states that it helps individuals to discover much about themselves and available career options, only when unfortunately marketing strategies are not aligned with the vision of the company. The effectiveness of marketing strategy decides a companys position in the market any lacking in the marketing strategy can reduce the effectiveness of service and can slow down the pace of growth and development. Bedayas mismatch of marketing strategy and companys vision is affecting the overall image of the company. Bedaya in like manner needs to focus more on students choice on courses offered, the duration of the courses can be one the reason as short time period courses are more preferred among students flexibility of hours can also be an effective approach as time flexibility creates ease for them to manage educat ional and vocational studies. Promotional strategies are also not effective to the acceptable level Bedaya needs to adopt effective internet branding strategies to position the product rightly in the customers minds. Bedaya needs to add more information about the company and services offered on the internet. Only the use of social networks doesnt determine the effectiveness of branding strategies but the content also matters. It is important for any organization to clearly define its marketing objectives and strive to fulfill the needs and demands of the customers.

Should regional actors play a greater role in international peace Essay

Should regional actors play a greater role in worldwide recreation operations - Essay practice sessionAs Hettne and Soderbaum argue, the UN is built on a Westphalian nation-state model in which the UN sits at the top with regional actors participating with the authority and support of the UN. At the same clip however, regional organizations such as the EU, the Association of Southeast Asian Nations (ASEAN) and the Southern African Development Community (SADC) have become legitimate institutions quite candid of managing conflicts on their own.3The UNSC has at times appointed regional love-in-idleness keeping operations that were either under-resourced or ineffective or simply chose not to intervene.4 tour Colemans global legitimacy pyramid provokes that regional actors require UNSC mandates in order to achieve legitimacy and therefore to be effective,5 the rise of regional organizations suggest that a post-Westphalian reality exists and the UNSC may need regional actors in ord er to achieve greater legitimacy. Moreover, Article 52 of the UN Charter calls for regional initiatives in peace keeping.6 The UNSC however, has failed to forge comprehensive relationships with regional organizations despite regional actors significant role in managing conflicts.7Given the rise of regional powers8 and the soft power associated with the UNSCs peace keeping practices9, this paper uses the theory of neoliberal institutionalism and social constructivism to consider whether or not regional actors should play a greater role in external peace operations. Traditional theories of international relations focuses too narrowly on materialism and state actors whereas neoliberalism looks more narrowly at how politics at the international level is institutionalized at either formal or informal levels.10 Social constructivism provides a theoretical framework which explains international relations in equipment casualty of security as a collective endeavor rather than self-help ambi tions and thus allows a more

Conrad's Heart of Darkness Essay Example | Topics and Well Written Essays - 2000 words

Conrads Heart of trace - Essay ExampleConrad wrote this book piece he was adventuring Congo, which was a Belgian Colony. Conrad novel allude that there are flaws in the European imperialism because riots, abandonment of trade enterprises, and wars in their territories. The story in this novella focuses on Charlie Marlow who is oneness the main characters. Charlie Marlow is also the narrator of the story. This is despite the event that anonymous storyteller appears on the onset of the novel. Charlie Marlow is an Englishman who has always had a passion to get at different parts of the globe. Since he was young, Marlow used to look keenly at places in world map to adventure. These areas included even the weird ones much(prenominal) as North poles (Conrad 16). The author of this novel, Conrad Joseph has negative attitude towards imperialism. The mood of the novella is sympathetic and Conrad identifies with African natives. The main characters in this novel are Marlow, Kurtz, Genera l Manager, Brickmaker, gaffer accountant, and Pilgrims. Other characters in the novella comprise Cannibals, Russian trader, Helmsman, Kurtzs African mistress, Aunt, Men abroad the Nellie, and Fresleven. Conrad uses these characters to expose the dark side of European colonization. Heart of Darkness looks at darkness at three levels namely, dodderingerness in Congo, European treatment of Africans, and darkness in human beings to commit atrocious acts of evil. Conrad uses a giant river, which is an important tool for colonies to exert their power in different parts of the world. The picture that Marlow gives when he enters employment offices to sign contract in order to alternate Fresleven is a depiction of how Europeans have scrambled to access varied areas. The map in the office in question containing different coloring such as green, yellow, blue, and other colors is a clear impression areas that Europeans have colonized (Conrad 25). Marlow secured a job with a society as a ca ptain to call for the space that Fresleven left after chiefs son stubbed while in Congo. Charlie Marlows journey is full of many encounters of brutality and inefficiency, which his new Company perpetrates. The natives of this region suffer under the ill treatment of agents of the company. The inhabitants have to overwork terribly despite the nastiness and cruelty of imperial companies. This is in regardless of the fact that number of Europeans is very small compared to that of inhabitants. Enigma and mystery give the novel its glamour and aura command. Joseph Conrad employs effectively unpredictability and situations that are very difficult for one to explain. The first pages of Conrads work opens with a character Charlie Marlow. Marlow gives a clear picture of England and explains to his colleagues in the ship that it was dull. Marlow continues to ponder on how the Romans got into Thames and how they faced the darkness. Marlow wondered how the Romans survived the life of wildernes s, the forest, in the midst of cruel men (Conrad 8). Conrad provides readers with a picture to follow of civilization. The author draws the attention of the audience on what will happen, when the characters such as Marlow comes across wild world. Conrad refers men in the ship as waiting for tide that has bones and resembles dominoes. This is prelude to the bones, which Kurtz and Marlow encounters later in the novel. For instance, Charlie Marlow found the remains of Fresleven who inhabitants killed after a challenge ensued over hens. Conrad suggests that society must be very cautious on the

Supply chain management Essay Example | Topics and Well Written Essays - 750 words

Supply chain management - Essay ExampleMany managers of the supply chain argon now coming to the realization that the traditional approaches ar not sufficient in keeping up with the changes. These traditional approaches do not give the incentives or even means to make continuous changes that ar necessary to remain competitive. In order for them to stay in business, the managers of the supply chain need to act, as s sanitary as think, differently with the changes that they are requisite to institute being profound. What makes a difference between leaders and laggers is the ability to give services and products in a sustainable and consistent way that are reflective of higher agility, higher transportation speed, lower prices, and higher type (Wisner et al, 22). Some of the concepts that would be proposed in the pursuit of achievement of the goals are environmental sustainability, grapheme practices and better designs, and lean manufacturing. These concepts need to be assessed an d their adoption facilitated in New Zealand. In recent times, New Zealand has seen a evidential increase in awareness, generally, of strategies of prime(a) improvement, supplier integration, and lean manufacturing. ... It is, therefore, vital that all producers comprehend good agricultural practice and their supply chain (The Agri-chain Center 1). The supply chain also consists of quality assurance where freshly produced goods have quality assurance services that are inclusive of product assessments with basis on sound knowledge of the product, as well as a thorough comprehension of plant pathology after harvesting. The consumer is the next link in the supply chain they have an increased awareness in relation to quality and safety of the products. The organization must ensure that they meet the demands through a conduction of consumer and climate survey (The Agri-chain Center 1). Product safety solutions are yet another link in the supply chain management. The organizations offer a wide array of product-safety training, as well as suffer options that adhere to the necessities of consumers and the regulatory institutions (The Agri-chain Center 1). In the transportation of products internationally, organizations also require that imported goods on the high seas to the consumer comply with bio-security requirements of the Ministry for Primary Industries. These organizations now have at their disposal an array of services that ensure they achieve compliance with the Ministry of primary Industries. Finally, there is training for most organizations in areas of quality and safety of products, as well as bio-safety (The Agri-chain Center 1). Over the last fifteen years, most organizations in New Zealand are now making genuine improvements as they move to client focused and quality based strategies of supply chain management away from strategies and tactics based on cost (Wisner et al, 32). There are also significant increases in the awareness, generally, on strate gies of

Sodium Chloride An Important Compound Essay Example | Topics and Well Written Essays - 500 words

sodium Chloride An Important Compound - Essay ExampleMoreover, it is overly found in the ancient bedrock all over the planet in the form of thick layers in places where water bodies used to exist in the form of salt lakes and seas, all of which have evaporated millions of years ago.About 4,700 years ago, the Chinese Png-tzao-kan-mu, one of the earliest known writings, recorded more than 40 types of salt. old-fashioned civilizations have used salt as one of the vital supplements in diet, with archaeological evidence of Iron Age salt-making largely based upon the discovery of remnants of farinaceous pottery vessels and supporting pillars recognized as being connected with salt-making and known as briquettage. In Britain, lead salt pans were used by the Romans at Middlewich, Nantwich and Northwich and excavations at Middlewich and Nantwich have revealed extensive salt-making settlements. Moreover, writings on salt no doubt also existed on the clay tablets of Ancient Babylon and on Eg yptian papyri. Even without compose evidence we can be fairly certain that salt-making and use was a feature of life in all ancient communities.Considering its chemical and physical properties, Sodium Chloride is usually found as a clear or whit

Gambling on Our Future Essay Example | Topics and Well Written Essays - 250 words

Gambling on Our Future - Essay ExampleThe increased revenue motivated other states to adopt gambling. The bridal was possible through implementation of laws that allow gambling. The increased activities are observed in the impoverished areas as people struggle to overcome poverty.Moreover, gambling is shown to progress to spread to other areas. Such areas include groceries, convenience stores, and gas stations in the form of lotteries. Traditionally, gambling was concentrated in casinos. There has always been the mug up of online gambling with the rise of the internet. The effect has been shown to be a change of nations view on gambling. The change has occurred through increased acceptance of state lotteries and internet. Hence, many states strike adopted gambling as a way of increasing revenue. Moreover, the percentage of those that participate in gambling is shown to be on the rise.The habit has been shown to have an unbecoming effect on people. The effect is seen through the rise of habitual gamblers. For example, the habit makes an individual fail to manage time and money. The ultimate effect is shown as creation bankrupt, loss of job, alcoholism, drug addiction, and welfare. The effects are shown to be costly to the states and people

Generational differences in the work place Essay Example for Free

Generational differences in the work place EssayAs a procreative member of society and a member of the work force, noticing a generational difference in the workplace is not uncommon. In my experience working a regular nine to five and also owning my own business, I have encountered this matter. It could be said that these last four generations have experienced a great amount of adversity, progression, and hard times. It could be said that even though we are speaking about people from different generations, the similarities in the history and occurrences can be seen. Whether it is living through a depression, experiencing a war, or witnessing technical advancements there is a common ground. The reason for looking at this issue through this open mindset is to be able to properly manage the some variables that can occur within the workplace. Being able to view the issues from a broad spectrum of knowledge and experience can help build a productive and satisfying environment. In r eviewing the information provided to us in this matter, it is easy to see where the gaps of differences can occur.One of the first things that should be reviewed and examined is what the generations consider to be the definition of work. The quondam(a) generations seem very narrow minded and simple with what consists and is expected from their work. It seems that the focus in traditionalist and baby boomers was hard work and climbing the corporate ladder. For the future(a) two generations, the x and y, we poster that a balance between work and life is becoming an important factor. Second issue that should be looked at is the centering these generations look at authority and their meaning of leadership.The older generations believe in those that have seniority and tenure, leaving their expectations to time and experience. They also believe in a hierarchy of power and believe in the style of control and command. The junior generations have a need for answers. They look at authorit y as questionable and at their same level. Even though they understand that there moldiness be leadership, they may just come to them for guidance and some direction. Lastly, the greatest mechanism and possibly most important thing to look at is communication.This could mean from how people communicate verbally, physically, manner and even the tools used. The older generations seemed to be discreet, formal and deferential when communicating. They communicate one-on-one and more deal more on an individual level. The following generation seemed to be involved in meetings and focus on issues as squad players. They also prefer to be diplomatic, speak open, and practically anytime. The newer generations seem to communicate by being direct and blunt.They also start to use engineering as a means to communicate anytime and as frequent as possible. Their communication seems to be more positive and intellectual, with a broader an open mind. The point of reviewing these lucubrate in regar ds to the style of work produced by these generations is to better help management. Each individual will perform on the basis of what they know. Accordingly, they will also notice the way each other acts and performs. As a manager you need to be able to take the weakness and the strengths of each player and properly leave the work flow.Older generations seem to work hard, respond to authority but communicate less frequent. It might be in the best interest to compose them in a position of single focused projections. Something that you can depend on them to get done and not need much help with. The younger generations seem to question authority but seek guidance, and communicate frequently. It would be best to put them in a position where they can be creative, multi task and feel like they are positive team player. Management must focus on similarities that evolve from the generations.Be aware that change will communicate due to the variables of work ethic and even knowledge and c omfort with technology. Each generation has a different view on rewards for working, so properly translating that to your team may need to be seen on a case by case and individual basis. A manager must avoid generalizing and stereotyping the people they must be productive with. Being open minded, knowledgeable about your workers and their history, will bring the team closer, the company better and overall produce productive results.

Parliamentary Sovereignty Essay Example for Free

fan tanary Sovereignty EssayWith reference to relevant municipal case law sketch the mechanisms adopted by the British Courts to maintain the Doctrine of Parliamentary Sovereignty in the context of applying European Law. Particular reference should be do to the cases of Bulmer v Bollinger and Factortame. Parliamentary sovereignty is a fundamental principle in the constitution of the United Kingdom. It is where the Parliament is the supreme legal authority, which has the power to create or stopping point any law.Generally, the courts cannot overrule its legislation and no Parliament can pass a law that a future Parliament cannot change. In the British constitution, a statute is generally regarded as the highest form of the law, therefore Parliament is seen as the sovereign law maker. However the doctrine of Parliamentary sovereignty has been altered and particular(a) by the UK decision to sour a member of the European Community in 1973 when the European Communities Act 197 2 came into force.Parliament must now legislate systematically with European Community Law. The terms of the European treaties as interpreted by the European Court of Justice require member states to limit their sovereignty, by Parliament giving direct effect and primacy to EU Law. The European Court of Justice states that European Community Law should be enforceable in the courts of member states and that EU law prevails domestic law of member state, which includes the United Kingdom.The ECJ, as the judicial institution of the Community, is the backbone of that system of safeguards. It is responsible for interpreting questions of EC law and furnish is made in the Treaty for references to the ECJ by national courts. Decisions of the ECJ, upon a reference, are reached by majority vote and are binding on all domestic courts of all Member States. Under Article 234 the ECJ has achieved the principle of supremacy and its uniform application in all Member States when Community law may b e in conflict with domestic legislation.The ECH, as the guardian of legality and instrument of cohesion within the Community, has from the start been in a strong position to draw the status of Community law and to gibe it precedence when in conflict with the national legal systems of the various Member states. The first case where the Court made a statement on the nature of European law is the famous case of Van Gend en Loos dealing with the principle of direct effect of EC Treaty provisions and the degree to which individuals can rely on such terms to hallenge measures of national law. It was in a second important case, two eld later, however, that the ECJ expanded on its constitutional theory of the Community, declaring again that the states had created a sovereign Community by limiting their own sovereign rights. The case was Costa v Enel, the Court basically decided that community law had supremacy over national law. To this day the judgement is the bedrock of the importance o f Community law in all Member States of the European Union.Without this decision Community law would have remained merely international law. Not until the doctrine of supremacy did Community law become truly supranational as intended in the European treaties. It was in Bulmer v Bollinger that Lord Denning stated The Treaty of Rome is like an incoming tide. It flows into the estuaries and up the rivers. It cannot be held back. The early generous and realistic approach was seen in the case of Macarthys v Smith (1981) where Lord Denning discussed the feature between mere inconsistencies and deliberate derogation.Where the horror is inadvertent, he suggested that English Courts should apply EC law, on the assumption that Parliament anticipated to perform its treaty obligations. On the other hand, where the incompatibility was deliberate, he was of the feel that English law should triumph. In this case Lord Denning asserted that it has priority. It is not supplanting English law. It i s part of our law which overrides any other part which is incommensurable with it. However, it was not until the Factortame litigation that the true implication on parliamentary sovereignty became noticeable.The cases of R v Secretary of State for Transport Ex Parte Factortame (1989), changed Lord Dennings principle. In this case the UK courts applied for an Article 177 reference. Due to the extensive time it take to respond to reference, the UK applied for an additional ruling asking if they could in the meantime dormant apply the Act as it conflicted with Articles 52 and 221 of the Treaty of Rome. The ECJ ordered the UK to temporarily suspend the 1988 Act, which the UK parliament had not done before. Therefore, this relentlessly undermined the supremacy of the doctrine of parliamentary sovereignty.

FedEx, its business environment and who they are

FedEx, its business environment and who they argonIntroductionFedEx, origin eithery known as FDX Corporation is a logistics values familiarity who pioneered the modern var./ground point industry in 1971. The founder of FedEx is Frederick W. Smith and it is based in the United Stated with headquarters in Memphis, Tennessee. The name FedEx is a for exactful formof the name of the smart sets schoolmaster air division,Federal Express, which was use from year 1973 until year 2000. (Wikipedia, 2010)Under the respected FedEx brand name, FedEx is fling integrated business applications done operating companies competing collectively and managed collaboratively. There are FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, FedEx Custom Critical, FedEx Trade Ne tworks, FedEx Supply Chain and FedEx Services. With more than 290,000 employees, FedEx currently serves more than 200 countries which include in the Asia Pacific, Europe, pith East, Latin America and North America. (Ab ex pose FedEx, 2010)FedExs mission is to produce the superior financial returns for shareholders by providing high value-added supply chain, transportation, business and related information proceedss by means of focused operating companies. Then FedEx has made a promise that node requirements give be met in the maximum quality manner appropriate to individually market segment served. Besides, FedEx go out attempt to develop mutually rewarding relationships with its employees, intermitners and suppliers. (About FedEx Mission Statement, 2010)FedEx and its business environmentTechnological environmentTechnology plays a precise important role in speech communication of the FedEx serve up. FedEx is setting the efficiency industry standard and client helper by utilise engine room advanced and FedEx was do extremely well in anticipating and projecting demands of an environment that would depend and thrive on information.FedEx was the start-off to integrate wireless technology mo re than two ecstasy ago and continues to develop and lead the industries in developing innovative wireless solutions. Hence, FedEx has developed an information brasss network that enables nodes and support personal to stand wireless gravel any sentence and anywhere.Then, FedEx implemented e-business application to improve the level of customer satisfaction as well as their everywhereall transactions with the clients. The e-business system included a mesh or call centre swear out where the company foundation considerably be informed of the status of the software programs delivered. (About FedEx FedEx Attri unlesses Success to People-first Philosophy, 2010)Competitive environmentThere are two of import competitors for FedEx which are DHL and UPS.UPS or United Parcel Service Inc. is the beingnesss largest parcel of land deliverycompany which headquartered inSandy Springs, Georgia,United States. UPS delivers more than 15 million packagesa day to 6.1 million customers in mor e than 200 countries and territories around the world. UPS is well known for itsbrowntrucks, internally known as package cars and UPS in like manner operates its own airline based in Louisville, Kentucky where its World port air hub is also located. (Wikipedia United Parcel Service, 2010)DHL Expressis adivisionofDeutsche extend DHLproviding internationalexpress mail work which originally founded in 1969 and expanded its helper by dint ofout the world by the late 1970s. DHL expanded its services to countries that could non be served by any other delivery service, including the Eastern Bloc, Vietnam and the Peoples Republic of China. (Wikipedia DHL Express, 2010)Cultural environmentFedEx is more emphasized on a spate-first philosophy, where respect for all people is a fundamental value and everyday business practice within the company. FedEx Corporation strives to create an environment where people domiciliate contri besidese and grow, and where the set of diversity are woven through and through the organization.Chapter 4 The Analysis of Customer Touch PointsTypes of customer foregather pointsThere are 3 types of customer ghost points which are pre- grease ones palms make up, purchase story and post purchase stage. There are different meanss and strategy that a company uses to set up these interest point with the customer in order to build a relationship. FedEx is also one of the companies that practice this customer touch point strategy.First customer touch point volition be the pre-purchase stage which consists of 3 customer touch point method. The first one go out be manageable communication tools such(prenominal) as advertising, public relations, point of sales materials, sponsorship and etc. FedEx buzz off established many customer touch point in this area by using integrated marketing communication tools to build up relationship with the customer. Example FedEx uses advertising tool to introduce the company and promote it growth which is the delivery service that they provide are the best to the customer Public relations tool is also in use where by FedEx held almost press conferences or track shows to explain and demonstrate how well is their delivery service to the public customer FedEx also having some sponsorship to quite a few major events around the world like Olympics, World cup and so on.Second are the non-manageable communication tools such as word of mouth, search engine, news c all over and etc. Since these are non-manageable communication tools, FedEx suffert run these tools but the only to create positive image is by producing good quality delivery service to the customer and see them so that the customer will help spread some good word of mouth or even have a chance to stomach on some news cover page.Third are the company examples such as salesperson, email, and recipient. If a customer wants to deliver a package by using FedEx service, they will need to encounter their salesperson, counter r ecipient or email to FedEx.Next , the second customer touch point will be the purchase stage which means that the customer making the purchase while come in contact with the company itself. Customer can purchase FedEx service by their e-commerce site, outlet store and confirm their purchasing order through fax or email that is very convenient for the customers. FedEx sells delivery services, so the master(prenominal) touch point from FedEx to the customer are the companys delivery truck, driver, delivery note and their employee. Customer can purchase the delivery service through FedEx website or direct through FedEx outlet and each parcel is attach with a location device that the customer can log on to FedEx tracking internet service to check whether the customer parcel is delivered successfully.The last customer touch point will be the post purchase stage where the company provides some later on sales service to customer to consider that the trading process is a satisfying sus tain for the customer. FedEx provides fine after sales service to the customer by providing complaint forms and calls to command that the customer that converges their delivery package will be in good shape and to improve on their service quality to ensure every delivery is up to the customer expectation. FedEx will also ensure the package will be delivered on time to the customer and the package will be in one good piece. If the package is damaged, lost or didnt received on time, customer can file a complaint to FedEx and FedEx will attain to the complaints.Track the experience a languish the touch pointsThe objective is to track the experience at various customer touch points to develop an understanding of the customer thoughts and learn how the customer experience can be enriched. From above we know that there are 3 stages and each stage provides various touch points. The company need to track down the customer experience in each touch points to find out what information that t he customer needs and what actual experience that they desire.The company can track the customer experience through the customer decision making process which consists of 5 stages Need recognition, information search, and evaluation of alternative, purchase and post purchase. These 5 stages are categorized under the 3 type of customer touch point to help in tracking the customer experience. The first three need recognition, information search and evaluation of alternative are fall under the Pre-purchase stage, while the other two falls under their several(prenominal) stage.First, how FedEx gain need recognition from the customer? The answer is by advertising through the mass media like television, radio, internet and etc. By doing all these, customer will soon aware of FedEx and its delivery service. Next, after the customer needs recognition start, they will try to search for information about FedEx delivery services through word of mouth, internet search engine, counter recipient and etc. After the information search is done, customers will start evaluating FedEx delivery service and equation it against FedEx competitors such as UPS and DHL. The fourth stage will be the purchase stage where the customer purchases FedEx delivery service through internet, phone, retail outlet and etc. The package will be delivered after the confirmation of purchase based on how the customer chooses to be delivered. Once the package is delivered to the customer, post purchase stage starts. Customer will either feel satisfy or file up complaint to FedEx while FedEx need to provide after sales service to ensure the satisfaction of the customer.Service FailureReliability is very critical in service to every company but in all service contexts, service failure is inevitable because mistake or errors will always occur, nothing is perfect, what the company can do is to minimize the service failure. Especially for FedEx, a service company that sells mainly on their delivery service to the customer must up hold their service quality even though FedEx also will face service failure problems.Service failure occurs when the company service performance that falls below a customers expectations in such a way that leads and result into customer dissatisfaction. FedEx also occur service failure which create dissatisfaction to the customers. One of the cases is FedEx and its child company FedEx Ground having system differentiation, means that these two are two separate companies where FedEx cant manage or solve the problems or issues that occurs in the child company FedEx Ground. There are customers that facing some service problem with FedEx Ground because of their parcel wasnt delivered on time and somehow the parcel was found missing, the customers call up FedEx and ask for a solution but the FedEx staff just giving empty promises because FedEx cant interfere in FedEx Ground businesses although they are parent and child company relationship.When there is service fai lure, the company needs to think of a way, a strategy to response to it, to solve the problem, this is where service recovery happens. Service recovery refers to the actions that are taken by a firm in response to a service failure. FedEx provides money back warrant service to the customer whenever there is a service failure occur, by doing this, FedEx hope to ensure customer will not feel dissatisfy with FedEx and continue using their service without spreading bad word of mouth that will result in contradict image. FedEx also will attend to a customer complaint immediately to help the customer to solve his problem as soon as possible to stay fresh the customer satisfaction.Dissatisfied Consumer BehaviorAccording to the Retail Customer Dissatisfaction Study 2006 by the Verde Group found out that 48% of the respondents reported that they will avoid a store because of someone elses negative experience, and for those who encountered problems, 33% said that they would definitely not or probably not return to the same company for their product and service. This shows that word of mouth can create a huge impact and influence on the company negative image this can be referring as the exponential power of storytelling, as people tell the story of their bad experience with the company, the negativity is established and will grow eventually. There are some customers that encountered bad services with FedEx and this resulted in some serious issues. These dissatisfied customer wrote a post on their blogs or forums to express their feeling by telling the story that how they are treated by FedEx delivery services and they are also felt angry towards the view of FedEx customer service that doesnt treat them as important customer, so in the end they decided to change to purchasing FedEx competitor services like UPS or DHL.Service GuaranteesWhat is guarantee? From Websters Dictionary, guarantee equals to an assurance of the fulfillment of a condition make by one individual to another individual. In the business context, a guarantee is a pledge or assurance that a product or service offered by a firm will perform as promised and, if not, then some form of reparation will be undertaken by the firm to the customers. Example for tangible products, a guarantee is often done in the form of warranty.FedEx always stress out that their delivery service will be on time and they are confident and sure about this statement, but incident do happens, thats why FedEx offers service guarantee too to gain the customer confidence and belief in their delivery service. FedEx offers money back guarantee service to the customer if the package that they delivered didnt arrived to the destination within the promised time, customer can either request for a refund or transfer the money for the delivery service charges but under some terms and conditions.Chapter 9 The Hybrid InterfaceThere are two types of crossbred port which are people-led hybrid interface and forge-led hy brid interface.People-led hybrid interfacePeople-led hybrid interface defined as an interface where interaction between human being and machine occurs in which people operate in the foreground and are supported by the machine (Rayport,2005). The interaction between human being with a machine can enhance the effectiveness or increase and productiveness in the daily operation. The peoples who operates in the foreground and are supported by the machine needs to have the knowledge to manage and evaluate the state of the machine.For example, the people led interface incur when the FedEx driver driving the courier van to deliver goods and services to their supreme customers. Hence, the interaction between the FedEx driver and the customers caused the FedEx driver to accomplish the task of delivering goods and services on time with enabling by the machineFedEx provide and deliver on time services to their customer in order to maintain the long term profitable relationship and develop the customer loyalty towards its company. Hence, FedEx has developed the intromission of the technology to support their daily operation. FedEx set up COSMO (Customer Operations Service Master On-line System) to monitor each stage of their delivery cycle. COSMO is a computerized package tracking system that allows the FedEx employees to key in the information needed by several ways (Technology transmutation at FedEx, 2010). For example, FedEx customer service representatives key in the necessary information into COSMO by computer terminals to dig their customers, this mean that FedEx has apply the people-led hybrid interface where the customer service representative (human being) is enable by the COSMO (machine) to reach the customers.Besides, FedEx always giving supports and encourage their employees in order to allow them to be more innovative in the working environment and more confident in decision making process by providing quality results. FedEx is providing their employees t o use the high technology hand-held tracker and the digitally assistant dispatch system (DADS). The hand-held tracker is used to records the information throughout the day and allow the couriers to scan the bar code on every waybill at each stage of delivery process. It helps to apply and transmit the information of the package such types of service required, destination and routing instruction as well as provide focus to the couriers by a serial of performance measurement.While, DADS is a small digitally assisted dispatch computer system that found in all couriers van to enable the couriers to administer their time and routes with high efficiency (Technology innovation at FedEx, 2010). For example, when the couriers return to the van, the information acquire is then downloaded from the hand-held trackers to the DADS in order to update the package location in the COSMO system. By using this type of people-led hybrid interface, it provides the customers a convenient ways to find o ut the time and location of their package. Hence, FedEx able to maintain positive control over its incumbrances and enhance their customer satisfaction by constant tracking with the interaction of the human and machine.Furthermore, FedEx develop its innovation technology by setting up the Command and Control system in their operation. Command and Control is the satellite to ground-level operation system which based at the Memphis SuperHub (Technology innovation at FedEx, 2010). FedEx used this system to act as a weather management tool and to check the traffic information in order to enable the FedEx Company deliver the package in any weather condition with the fastest and safest manner. For example, FedEx connect to over 750 customer service workstations, over 500 aircraft and traffic hubs around the world to ensure the coordination of inbound and outbound aircraft and thousands of delivery vehicles are in smooth condition and enable their employees to deliver the package on time to their customer to achieve customer satisfaction. individually types of hybrid interface used by FedEx Company have the benefits that improve the companys daily operation. People-led interface helps the front line employees of the FedEx to increase their work productivity and enhance the effectiveness and efficiency of their work. For example, with the high technology hand-held tracker, it helps the couriers to records and retains the information by scanning the bar code of the waybill in every stage of delivery process. Thus, it helps to increase the productivity and the efficiency of the work of front line employees.Besides, the people led machine interface helps FedEx to maintain their positive control over every single step of it expeditiousness process to deliver the goods and services to the customers. It is because, when the couriers return to the van, the information is downloaded from its hand- held tracker to the DADS and immediately updated the package location in the COSMO system. Hence, it enables their customers to check their shipment status, delivery time and etc to provide 100% customer satisfaction.Furthermore, the interaction between human and machine interface enables FedEx to deliver goods and services to their customers with the fastest and safest route in any weather with the implementation of Command and Control system. FedEx using the NASA weather data and artificial intelligent to help the company contracts the fastest, safest and most cost- effective way to deliver goods and services to the ultimate customer. The command and control system help FedEx to increase per capita output of their frontline employees and thus increase the quality of their interaction with customers.Machine-led hybrid interfaceMany business organizations have deployed the use of machine-led interface in their daily operation nowadays. Machine-led hybrid interface is defined as the interaction between the machine and human, where machines operate in the for eground and are supported by people (Rayport, 2005). It requires an output to ensure that the machine will always keep the user up to date in the progression of commands or execute commands in physical space.FedEx has set up 45 call centers in global to handle over 500,000 telephone calls from their customers around the world per day. FedExs call centre is a machine led hybrid interfaces that enable the machine (telephone) to be supported by the people (call centre representatives). It used for the purpose of receiving and transmitting a large volume of requests by telephone and is operate by the company to administer incoming product support or information inquiries from consumers. By setting up the call center, it allow the customers who prefer more personal touch than using high technology device and customers who need more in depth explanation and information about the shipping process to call and speak with the call centre representative regarding their problems.FedEx has devel oped its operation through online by creating their own company website and embedding the FedExs live chat into their official website. Through the companys web page, FedEx can connect with their customers and get their inter-group communication into the chat room to engage the positive relationship between the company and their customers. When the customers need any further assistance or have any enquiries regarding their shipment status, they can use the Chat with FedEx function by fill in their personal details to start the chat session. Thus, the FedExs employees will reply the customer through this interactive chat medium immediately. Hence, with the interaction between FedExs live chat (machine) with the supported of the employees (human being), it helps the FedEx to improve their business operation to be more efficient and easily to get into the involvement with their customers internal process as well as enhance the customers relationship.The machine-led hybrid interface br ings some benefits to FedEx such as cost prudence and higher productivity. FedEx website allows the customers to track their shipment information or the status of the package based on the package number without calling to the service centre. Thus it helps FedExs service centre to operate more efficient and able to handle more than 100,000 tracking enquiries daily. Furthermore, the capability of the FedExs live chat was successfully helps the FedEx to saving up the investment cost of setting up more call centre.The machine-led hybrid interface leverage the human talents by distributing their personalities or the emotional intelligent in ascendable way. Human being is excelling in conveying empathy and treatment the exception hence with the support of the frontline machine, it helps to increase the employees productivity by channeling their work more efficiently. For example, when the customers call to the service centre, the system will deliver the customer to the service provider via phone line. After that, the customer service representative will answer the call and handling the problem or enquiries from the customers and try to satisfy their needs and wants in a polite manner.Chapter 10 Delivering the Integrated Customer ExperienceIntegration within instruction execution DomainsThere are three types implementation domains brand experience, interface and innovations. The brand experience it can help the organization build reputation and get ken in connections with customers. It included company or brand name, logo, advertisement, and web design.( Rayport, F.J. Jawoski, J.B. 2005)-Brand ExperienceFedEx shows a global brand the fastest route to worldwide. In year 2009, FedEx has been honour as one of the 100 Best Companies to Work For in the United States. FedEx also has been ranked in Fortunes magazine as Global Most look up to Companies .-LogoFedEx has its own Corporation logos each of it has its own version of the wordmark used for identification and branding. The FedEx name is incorporated as a simple distinct text-only typographic treatment to create a clear, visually memorable identity. For FedEx logo, the Fed is in purple and the Ex is in a grey for the overall corporation use. While, for the original FedEx logo had the Ex in orange. The FedEx wordmark is actually a notable hidden right-pointing arrow between the E and the X, which to emphasize the arrow shape. The concept of an arrow is to be promoted as a symbol for the speed and precision positioning, twain FedEx communicative attributes. (Wikipedia, the free encyclopedia)Website has become a dominant technology. FedEx has its home page shipping re line of descents source for everyone, so that customer could find out the information that the delivery services offer in their own region. FedEx website has created a quality website with full useful guidance and tools. In addition, a successful website should be able to lead the customers to take action. Such as, FedEx also allow the users to download FedEx Welcome Kit, so that it could help them optimise their shipping and manage account efficiently.-InterfaceInterface refers to the dynamic exchange of information in service that occurs between the company and the customers. Interactions with sales people face-to face, phone call, online chatting. ( Rayport, F.J. Jawoski, J.B. 2005) FedEx main focus is on customer service, so they will always have interaction with customers. If customer encounter any problems and make complaints they can even get to the customer support centre, faces-to- face interactions with FedEx staffs. The front office will handle the customer procurement and complaints. While, if customer have feedback or comments, they could email FedEx by select the appropriate service in order for a customer support representative to assist customers inquiry.-InnovationsInnovations are a change in the product or services for adding something new that added takes and benefits. The changes must increase product value, customer value, or producer value. The information about the package is just as important as the package itself. (Fred Smith, 1978). Today, FedEx provides customers access to real time information which has enabled new supply chain models and efficiencies. FedEx focus and improve built upon innovation and it continues to be an integral part of the FedEx culture and business strategy. The FedEx Innovation labs is an information technology project designed to create an atmosphere of collaborative thinking around critical technologies such as advanced optics for scanning, robotics, pervasive computing, biometrics, video object recognition etc.The Labs house a research and development team tasked with looking at future technologies that have a 3-5 years production roadmap.Integration across Implementation DomainsIntegration across implementation domains is more complex. It requires training program and expertise to create trustworthiness for customers. The J obs at FedEx requires higher level of knowledge, experience, capabilities, and educated. FedEx need employs people with literature degrees, though FedEx might also need people holding with higher qualifications with MBAs. In addition, FedEx couriers receive roughly 50 hours of training per year. In order to maintain high quality service levels, training to be conducted by training professionals who understand the technicalities of the express transportation business. The courses from supply chain planning and logistics management to training on specific software programs, quality management and marketing sales.Linkages between the interface innovationTo create linkages between the interface and innovation, the company must provide experiential encounters that are referred as dynamic, interactive, and innovative. ( Rayport, F.J. Jawoski, J.B. 2005). FedEx created corporate sponsorship and events. Beginning in 2007, FedEx became the title sponsor of the FedEx Cup, a championship tro phy for the PGA Tour. FedEx is spent an estimated $44 million a year to sponsor the FedEx Cup, a full season of PGA Tour events culminating with a four-tournament playoff series to settle the top mens golfer, also Golf Digest reports. FedEx is trying to reach executives and other corporate decision makers. The PGA Tour has all the professional golfers from worldwide and its events are parcel out worldwide, and its appealed to FedEx. It is because FedEx is a global company they needed to communicate to customers on global stage. FedEx is recognized by executives and consumers, by sponsoring such huge amount of cost and long run event it make sense because it provides wide and extended exposure. So, this communications can provide new personalized experiential encounters between FedEx and the customers.Integrated marketingIntegrated marketing is the process for managing customer relationships that drive brand value. In FedEx, within the marketing department activities are centered o n customer segments. Each segment is staffed by a cross-functional team composed of manager, marketer, analyst, agency account executive, and may be a representative from the agency-managed fulfillment house. These cross-functional teams meet as ofttimes as necessary. E-mail has greatly facilitated this integration. All marketing vendors are connected to FedEx and to each other through the FedEx corporate e-mail system.The marketing communication can provide information to prospective customers. It can let the customers know about the service options available, cost, specific features, functions, and service benefits. FedEx has own customer information services department. It offering a customer service toll-free telephone line for customer questions. It is operated by an automated operator then will prompt the user to a live agent for uses of tracking, claims, scheduling pick-ups, locations, ordering supplies, setting up FedEx accounts, billing etc. However, the customers can get i nformation in FedEx website which is http//www.fedex.com/my/ .One of the roles of marketing communication is run target customers that service offers best solution to meet their needs and build relationship with them. The company added on a facility on the official website for consumers to be able to track their packages from the Internet. Marketing at FedEx has two IT work teams supporting its efforts. The teams are physically located within the marketing building and report to both the IT and marketing organizations. FedExmarketing mixstrategyaffected theretention rateprevailing within the industry.Marketing communication can also help maintain relationships with existing customers. It requires comprehensive, up-to-date customer database and ability to make use of this in a personalized way. FedEx marketing database contains a complete picture of all the companys customers worldwide, and their FedEx transactions. So, they can turn customer data into customer knowledge, to satisfy the customers needs.e) Marketing communications mix-Personal communicationsFedEx become a well known company through word of mouth. What really has established a good repute for FedEx is the consistence in providing good quality servicesto its consumers. So, the customers will spread the positive lecture of FedEx to others. FedEx provides excellentcustomer carein thisservice-based industry, this enhance an emotional connection between FedEx and its customers.-AdvertisingAdvertisingis a form ofcommunicationintended topersuadean reference to purchase or take some action upon products, ideals, or services. FedEx has the TV commercial video ads. The advertising campaign launched to reflect on the new feature provided by FedEx also identified the expanded international capability of the company, appealing to aglobal audienceto try FedEx services.One of the best known ad campaigns is We Live to Deliver. This creates a huge impact for the company. One of the package deliveries giants bi ggest web campaigns, which running on You